Privacy Policy

Effective Date: November 18, 2025

This Privacy Policy describes how Mahera Collection (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://maheracollection.com (the “Site”) or otherwise communicate with us.

By using the Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information for various purposes to provide and improve our service to you.

A. Information You Directly Provide

This information is voluntarily provided by you when you interact with our Site or services, such as when you place an order, create an account, or contact us.

  • Contact Information: Name, email address, shipping address, and phone number.

  • Account Information: Username and password.

  • Order Information: Details related to products purchased (e.g., product name, quantity, price).

  • Customer Support Information: Information contained in communications with us, such as emails or messages.

B. Information Collected Automatically (Usage Data)

When you access the Site, we may automatically collect certain information about your device and interaction with the Site (“Usage Data”).

  • Device Information: IP address, browser type, operating system, and unique device identifiers.

  • Browsing Information: Pages viewed, referring/exit pages, timestamps, and clickstream data.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

C. Information from Payment Processors

We use third-party payment processors to handle payments made through the Site. We do not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.

2. How We Use Your Information

We use the information we collect for various business purposes, including:

  • To Fulfill Orders: To process your transactions, ship your products, and provide you with invoices and order confirmations.

  • To Provide Customer Support: To respond to your inquiries, questions, and requests.

  • To Maintain and Improve the Site: To monitor the usage of the Site, analyze trends, and troubleshoot errors.

  • For Marketing and Communications: To send you promotional materials, newsletters, or other information, provided you have consented to receive them.

  • For Security and Fraud Prevention: To protect our services and users, and to detect and prevent malicious or fraudulent activity.

3. Sharing Your Personal Information

We do not sell or rent your personal information to marketers or third parties. We may share your personal information with:

  • Service Providers: Third parties who perform services on our behalf, such as payment processing, shipping/fulfillment, data analysis, and hosting services.

  • Legal Compliance: When required to do so by law, court order, or governmental request, or to protect our rights, property, or safety.

  • Business Transfers: In connection with a sale, merger, or acquisition of all or a portion of our assets.

4. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Opt-out of Marketing: You can opt out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails.

  • Access and Correction: You may have the right to request access to the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

To exercise these rights, please contact us using the details provided below.

5. Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

6. Children’s Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us immediately.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this Policy. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By Email: support@maheracollection.com

  • By Phone: +8801676363452

  • By Visiting this page: https://maheracollection.com